Making Medical Information Clear

1. Introduction

Telesofia Ltd. ("Telesofia", "we", "our", or "the Company") is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your information. By accessing or using our services through our websites, Roku channel, Android TV app, and clinic waiting room screens (collectively, the "Platform"), you agree to this Privacy Policy.

2. Information We Collect

We collect various types of information in connection with your use of our Platform and Services, including:

• Device and Clinic Information: We collect information at the device (screen) and clinic level, including the name of the clinic, contact information, and device details. No personal information of any individual is collected. Names of clinicians may appear as part of the branding per their request.
• Usage Data: We collect information on how you use our Platform, such as pages viewed, time spent on pages, and other interaction data.
• Device Information: We collect information about the device you use to access our Platform, including IP address, browser type, and operating system.
• Data Collected Automatically: When you visit our Site, we may automatically collect information such as IP address, location, hardware and software details, and content viewed.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our Services.
• To personalize your experience and customize content based on your preferences.
• To communicate with you, including sending administrative messages and updates.
• To comply with legal obligations and enforce our terms of service.
• To collect statistics, enhance user experience, and customize content.
• To enable customization and communication with registered clinics.

4. Sharing Your Information

We do not sell your personal information. We may share your information with third parties in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Platform and providing our Services.
• Legal Requirements: We may disclose your information if required by law, court order, or other legal process.
• Employees: We may disclose user data to members of our organization who reasonably need access to the data to achieve the purposes outlined in this Privacy Policy.
• Third Parties: We may share user data with third parties such as Google Analytics, Roku, Vimeo, Cloudflare, Instant TV, Ad networks for purposes including reporting and targeted advertising. User data shared includes usage and technical data.
• Other Disclosures: We may share your data if required by law, for legal proceedings, to protect our legal rights, or in the event of a company sale.

5. Your Rights

You have certain rights regarding your personal information, including:

• The right to access and receive a copy of the personal information we hold about you.
• The right to request correction of any inaccurate or incomplete information.
• The right to request the deletion of your personal information, subject to certain exceptions.
• The right to modify or delete collected data by contacting our privacy officer at [email protected].

6. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse through methods such as encryption. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and there is always a risk of harm.

7. International Data Transfers

We transfer user personal data to the following countries: Israel, US, Canada. When transferring data internationally, we ensure it is protected as described in this Privacy Policy and comply with applicable legal requirements.

8. Children's Privacy

Our Platform is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it as soon as possible. If a child under 13 has provided personal data, their parent or guardian may contact our privacy officer.

9. Cookie Policy

We use cookies on our Site to enhance your browsing experience. Cookies are small files stored on your hard drive by our website. You may choose to disable cookies through your browser settings, but this may impact your user experience. We use the following types of cookies:

• Functional Cookies: To remember your selections on our Site.
• Analytical Cookies: To collect data on how you use our Site and improve functionality.
• Targeting Cookies: To personalize the information you see based on your preferences.
• Third-Party Cookies: Created by other websites to monitor preferences and tailor advertisements.

10. Your Rights Under U.S. and Canadian Privacy Laws

California Consumer Privacy Act (CCPA): If you are a California resident, you have the right to request information about the categories and specific pieces of personal information we have collected about you. You also have the right to request deletion of your personal information, opt-out of the sale of your personal information (note: we do not sell personal information), and not be discriminated against for exercising these rights. To exercise these rights, please contact us at [email protected].

Personal Information Protection and Electronic Documents Act (PIPEDA): If you are in Canada, you have the right to access your personal information, request corrections, and withdraw consent to the use of your personal information, subject to legal and contractual restrictions. To exercise these rights, please contact us at [email protected].

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website or by other appropriate means. Your continued use of our Platform after such changes signifies your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us via the contact information provided on our website or at [email protected].